News and Commentary
The Pocantico Declaration
The Pocantico Declaration was drafted at a retreat of microfinance leaders on April 22, 2008 and remains an essential guiding document for the field. SeaMo republishes it here in its entirety as a reminder of the challenges and goals we face in microfinance.
Coming from a variety of nations, entities and viewpoints, we as a group of leaders in microfinance have gathered at the Pocantico Conference Center (a facility outside of New York City managed by the Rockefeller Brothers Fund1) at a moment of great opportunity and great risk for the microfinance sector globally: on average, interest rates are declining, efficiency is increasing, provider profits are declining as competition increases; however, indebtedness among clients is also rising, perhaps to unsustainable levels, and the threat of destabilizing state activism is growing. We have come together to seek an honest view of the sector today, especially to explore the differences and similarities among us regarding fundamental purposes and principles. We have enjoyed the opportunity to listen to and learn from one another, and as a result, understand one another better and begin a conversation.
We affirm that microfinance is distinguished by its primary purpose of maximizing long term value to low income clients in a sustainable manner. This can be achieved by the growing diversity of providers and approaches. We affirm our ongoing confidence that microfinance can and should bring increases in income, assets and other benefits to our clients; but we acknowledge that microfinance is not a panacea. We welcome the enlargement of the sector by the entry of new players and investors who share these principles and who work towards maximizing long term value
to low income clients.
Looking forward:
- We find hope in the continued growth of microfinance and the expansion of services provided to poor and low income people. We are encouraged that in many areas an increase in competition and the application of new technologies are bringing down transaction costs leading to lower prices for our clients. We look forward to the increased provision of savings services to the poor and the expansion of domestic capital markets. We support the expanding connections between microfinance, other sectors of the economy and other development efforts.
- We are concerned that over-emphasis on the supply side has moved us away from adequately knowing and understanding our ultimate clients; but we are excited by the prospect of moving from the provision of microcredit only to adding additional responsive and responsible products and services.
- We are concerned by low standards of transparency in the sector and an emphasis on hype; we support greater transparency particularly at the funder and provider level—whichinvolves being more honest about costs, performance, outreach and impact.
- We are concerned by the rising risk of over indebtedness among clients in many markets.
- We agree on the need for a code of conduct which should govern how providers treat their clients, and that microfinance providers should be accountable for operating according to this code.
- We are pleased that governments have appreciated the importance of microfinance. We see important roles for government in creating an appropriate financial system architecture which works for the poor and low income populations, although we are concerned about the growing tendency of governments not to respect the principles of microfinance, and in particular to become directly involved in the retail provision of credit.
- We are concerned that extraordinary profits in advance of adequate competition may compromise client benefit and public support of microfinance. While acknowledging the role profits play in promoting scale, sustainability and competition, we also recognize that we hold diverse views about the appropriate levels and usage of profit. Further, we believe that those who accept public money should be held to higher standards of accountability for achieving tangible social benefits with their use of public funds.
- We are committed to fostering a competitive environment and to improvements in operational efficiency which will enable interest rates to come down over time. These concerns and affirmations have led us to embark on a process which includes the following action steps:
- Defining key questions on a customer focused research agenda such as understanding who is and is not served by microfinance, measuring the extent and variety of impacts due to financial access, investigating how financial services are used and where the greatest unmet needs lie, and understanding the extent and nature of over indebtedness among clients.
- Developing and promoting common principles and standards at various levels among existing and new actors including funders and financial service providers, which should address consumer protection, social performance, pricing transparency, and promotion of financial literacy through client education.
- Investigating the formation of an international task force which will seek to define public policies at the national level that are consistent with financial inclusion while also addressing the potential to reshape the international financial architecture (such as examining international standards in areas like capital requirements, payment systems, customer due diligence) for the benefit of the poor and low income populations.
- Discussing and unpacking further areas of apparent disagreement among industry leaders in a way which includes and respects the range of views in the sector, for example: on the respective roles of consumer finance and microfinance; on the linkage of microfinance to the environment; and on the limits of what microfinance as currently practiced can do and can’t do.
We acknowledge our responsibility individually, in our institutions and in the industry to carry these
principles, hopes and concerns forward and to implement this agenda.
Signed:
Fouad Abdelmoumni
Clara Ackerman
Nancy Barry
Renée Chao-Beroff
Shafiq Choudhury
Alex Counts
Carlos Danel
Gabriel Davel
Chris Dunford
Conan French
Mathias Katamba
Doris Koehn
Elizabeth Littlefield
Asad Mahmood
Klaus Mauer
Adrian Merryman
Jonathan Morduch
Nachiket Mor
David Porteous
Lynne Patterson
Larry Reed
Beth Rhyne
Rich Rosenberg
Alex Silva
Gabriel Solórzano
Damian von Stauffenberg
Thank you for this writing. I also am very concerned about the interest rates borne by MFI clients. I believe one of the best ways to reduce rates is to increase the capital pool available to responsible non-profit MFIs.
My own contribution to this problem is the Good Returns model, under which a for-profit business invests its annual profits into non-profit MFIs each year for a period of a year. You can see my blog about a vision to create one billion dollars for nonprofit MFIs over a 10-year period: http://bit.ly/8guExv
I believe it is critical to build a structural wall between for-profits (which should serve those who have resources and can morally maximize profits among those clients) and non-profits (which should serve those who are resource-poor and where profit should only be a consideration in terms of creating sustainability for the organization). Good Returns is one model for maintaining this wall. I am sure other methods will develop.
I thank you for your thoughts.
Salah Boukadoum
Founder, Soap Hope
Salah,
I like the model you’re employing–and the idea of creating a wall between for-profit and non-profit. As someone who runs a small business, I wonder how sustainable it is to turn 100% of profits over to charity each year. Don’t you need to reinvest most of those profits in the business for it to be sustainable?
Ryan
Thanks Ryan, our particular business model doesn’t require much in the way of investment (online body care product sales – all Internet based and good inventory management results in vendors financing most of the growth) – the little additional required capital is funded by the founders who have had some success in the past. In the broader model, we intend to define exactly how profits must be invested – for example we may specify that no dollar may be paid as a dividend until it has spent a year in an MFI – so eventually every dollar of profit will end up doing a year of service.
The model has been quite successful so far – in our 13 months in business revenue growth is over 45% month over month, and a substantial percentage of customers are acquired by word of mouth from other customers who are moved by the mission.